Warranty

WARRANTY INFORMATION

At Wheel Zone, we are dedicated to providing top-quality wheels and tyres that meet international standards. Our products come with comprehensive warranties to ensure customer satisfaction and confidence in our offerings.

Lifetime Structural Warranty

Wheel Zone offers a Lifetime Structural Warranty for all Passenger and 4WD wheels against manufacturing faults or defects in the structural body. This warranty is applicable to the original end-user.

The Lifetime Structural Warranty covers:

• Manufacturing defects in the structural body of the wheel.

Exclusions:

• Structural failure due to abnormal wear and tear, overloading, or exceeding the wheel’s stated load capacity.
• Using tyres with a higher load capacity than the wheel.
• Over/under tyre inflation.
• Repairs or machining done by anyone other than the original manufacturer.
• Incorrect torquing and use of wheel nuts or bolts other than those provided by Wheel Zone.
• Owner’s negligence or abuse.
• Impact damage from potholes or road hazards.
• Wheels used for motorsport purposes.

Replacement:

• The Lifetime Structural Warranty provides free replacement to the original end-user.

Warranty on Finish

• Painted and Clear-Coated Wheels: Covered for defects in materials and workmanship for three (3) years from the date of purchase.
• Chrome Finish Wheels: Covered against peeling and separation for one (1) year from the date of purchase.
• Polished and Uncoated/Raw Finish Wheels: Require regular maintenance and are not covered under this warranty.

Recommended Wheel and Tyre Care Instructions

Proper cleaning and maintenance are crucial to maintaining your warranty and ensuring the longevity of your wheels and tyres:

1. Regular Cleaning: Hand wash wheels regularly to remove contaminants such as road grime, salt, ice/snow melting chemicals, dirt, and brake dust, which can trap moisture and cause corrosion.
2. Avoid Automatic Car Washes: The cleaning products and brushes used in automatic car washes can damage the wheel surface. Hand washing is recommended.
3. Temperature Considerations: Never wash wheels or tyres when they are hot from driving. Cooling hot wheels or tyres with water can cause damage to the finish, discoloration, and warping of brake rotors/drums.
4. Tyre Maintenance: Regularly inspect tyres for wear and proper inflation. Follow manufacturer guidelines for tyre rotation and balancing.
5. Polishing and Waxing: At the time of purchase, polish the wheels with a quality automotive wax to aid future cleaning. Clean with warm soapy water weekly and re-wax monthly, focusing on areas where brake dust accumulates.